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VMware Exam 5V0-62.22 Topic 7 Question 20 Discussion

Actual exam question for VMware's 5V0-62.22 exam
Question #: 20
Topic #: 7
[All 5V0-62.22 Questions]

An organization administrator recently integrated their shared SaaS VMware Workspace ONE UEM and their internal Microsoft Active Directory

Most users report they can enroll their Android and iOS devices using their user account from the organization's internal Microsoft Active Directory, but a few users report they cannot The organization administrator find the user accounts of the users unable to enroll failed to synchronize to VMware Workspace ONE UEM

What is the most likely cause of this issue?

Show Suggested Answer Hide Answer
Suggested Answer: A

The administrator configured the Office 365 service account incorrectly. The Office 365 service account is an account that Workspace ONE UEM uses to connect to the Exchange Online server via PowerShell and perform email management tasks, such as quarantine, wipe, or block. If the Office 365 service account is configured incorrectly, such as using an invalid username, password, or domain, Workspace ONE UEM will not be able to connect to the Exchange Online server, and the PowerShell integration test connection will fail. The administrator should check and correct the Office 365 service account settings in Workspace ONE UEM.


Contribute your Thoughts:

Donte
4 days ago
Hmm, I'm guessing the issue is that the administrator misconfigured the Bind Authentication Type. That's usually the culprit when you have sync issues like this.
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Della
20 days ago
I believe option C) The users that failed to synchronize have two or more globally unique identifiers could also be a possible cause.
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Major
23 days ago
I agree with Hoa, misconfigured bind user credentials could be the issue.
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Hoa
27 days ago
I think the most likely cause is option A) The organization administrator misconfigured the bind user credentials.
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