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VMware 5V0-62.22 Exam

Certification Provider: VMware
Exam Name: VMware Workspace ONE 21.X UEM Troubleshooting Specialist
Duration: 105 Minutes
Number of questions in our database: 60
Exam Version: May. 06, 2024
5V0-62.22 Exam Official Topics:
  • Topic 1: Identify and understand useful troubleshooting commands for UAG/ Explain how Workspace ONE Assist can help endpoints troubleshooting
  • Topic 2: Describe how an administrator's role affects the viewing of system settings +/ Describe how the SSP helps administrators and users to solve issues by themselves Understand the Console Events or Device Events settings/ Outline common troubleshooting techniques and best practices within Workspace ONE UEM
  • Topic 3: Summarize common troubleshooting techniques for email management within Workspace ONE UEM/ Describe how an OG restriction affects system settings
  • Topic 4: Identify and scope common endpoint connectivity problems/ Understand how to monitor the health of core and edge services
  • Topic 5: Identify, understand, and troubleshoot common compliance policy issues/ Summarize common troubleshooting strategies for UEM-managed devices
  • Topic 6: Identify, understand, and troubleshoot common PowerShell integration issues/ Outline common application troubleshooting techniques within Workspace ONE UEM
  • Topic 7: Identify and troubleshoot directory services integration problems/ Identify, understand, and troubleshoot common symptoms of Content Gateway related issues
  • Topic 8: Explain device commands and how to use them for troubleshooting/ Identify and troubleshoot common Certificate Authority errors
  • Topic 9: Identify, understand, and troubleshoot common symptoms of VMware Tunnel related issues/ Understand Workspace ONE Access Integration troubleshooting techniques
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Free VMware 5V0-62.22 Exam Actual Questions

The questions for 5V0-62.22 were last updated On May. 06, 2024

Question #1

A newly-hired administrator has opened a ticket with the Internal IT Helpdesk, stating that they can login but do not have access to the Scheduler settings located at Groups & Settings > All Settings > Admin > Scheduler A colleague performing the same role can see and access this entitlement.

What are two reasons that the newly-hired admin is having this difficulty? (Choose two.)

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Correct Answer: B, E

The reasons that the newly-hired admin is having this difficulty are that they have the correct roles assigned but have not selected the applicable role in the console access dropdown to view this configuration, and that they have the incorrect roles assigned or were not yet provided the correct roles to view this configuration. The console access dropdown allows the administrator to switch between different roles that they have been assigned in different OGs. If the administrator does not select the correct role for the Scheduler settings, they will not be able to see or access them. Moreover, if the administrator has not been assigned the correct role for the Scheduler settings, they will not be able to see or access them regardless of the console access dropdown selection. The administrator should check and select the appropriate role in the console access dropdown, and also verify and assign themselves the correct role for the Scheduler settings.


Question #2

The VMware Workspace ONE UEM administrator in an organization found that the Certificate Authority integration test connection failed recently I his organization uses on-premises Microsoft ADCS CA as their certificate authority, which resides on an internal-only Windows server. The VMware Workspace ONE UEM console resides in the cloud.

Why did this certificate authority integration test connection fail?

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Correct Answer: C

The reason that this certificate authority integration test connection failed is that fetching the root certificate from CA failed. The root certificate from CA is a certificate that validates the identity and trustworthiness of the certificate authority (CA) that issues certificates for devices. Workspace ONE UEM needs to fetch the root certificate from CA to verify and manage certificates for devices. If fetching the root certificate from CA failed, it could indicate that there is a problem with CA configuration, connectivity, or availability. Workspace ONE UEM will not be able to connect to CA or issue certificates for devices, and the certificate authority integration test connection will fail.


Question #3

After updating a configuration in Workspace ONE UEM, the administrator notices that it takes 24 hours for the value to reflect correctly within the console. The administrator understands that Memcached is holding this value in memory

Which action would cause the value to update immediately?

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Correct Answer: C

Flushing the cache via the Workspace ONE UEM console. Memcached is a service that caches data in memory for faster access and performance. If a configuration value is updated in Workspace ONE UEM, it may take some time for Memcached to refresh the cached data and reflect the new value. Flushing the cache via the Workspace ONE UEM console can force Memcached to clear the cached data and update it with the latest value.


Question #4

The VMware Workspace ONE UEM administrator in an organization found that the Certificate Authority integration test connection failed recently I his organization uses on-premises Microsoft ADCS CA as their certificate authority, which resides on an internal-only Windows server. The VMware Workspace ONE UEM console resides in the cloud.

Why did this certificate authority integration test connection fail?

Reveal Solution Hide Solution
Correct Answer: C

The reason that this certificate authority integration test connection failed is that fetching the root certificate from CA failed. The root certificate from CA is a certificate that validates the identity and trustworthiness of the certificate authority (CA) that issues certificates for devices. Workspace ONE UEM needs to fetch the root certificate from CA to verify and manage certificates for devices. If fetching the root certificate from CA failed, it could indicate that there is a problem with CA configuration, connectivity, or availability. Workspace ONE UEM will not be able to connect to CA or issue certificates for devices, and the certificate authority integration test connection will fail.


Question #5

A user reported that they were unable to see some of the expected applications and also did not receive the Wi-Fi profile. The profile status, application status, and device-related logging need to be seen to solve the problem:

Which console page should be used to see this information?

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Correct Answer: C

The console page that should be used to see this information is Devices > List View > Device Details View > More > Troubleshooting. This page allows the administrator to view various information about a specific device, such as profile status, application status, device-related logging, compliance status, commands history, and so on. This page can help troubleshoot issues related to device enrollment, configuration, management, and communication.



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