ServiceNow Exam CSA Topic 4 Question 42 Discussion

Actual exam question for ServiceNow's CSA exam

Question #: 42
Topic #: 4

[All CSA Questions]

While on an Incident record, how would you add a Tag for "Special Handling" to the record?

AClick on the More options (.,.) icon, click Add Tag, type Special Handling, press enter

BOn the Special Handling field, check the box

COn the Tag field, select Special Handling from the choice list

DClick on the Context menu, select Add Tag, type Special Handling, press enter

Show Suggested Answer

Suggested Answer: B

by Ahmed at Apr 21, 2023, 12:14 PM

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12 days ago

Option A looks like the right way to add a tag for 'Special Handling' on an Incident record. I'm confident that's the correct answer.

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21 days ago

Hmm, I see your point. But I still think A is the correct answer because it specifically mentions adding a tag by typing Special Handling.

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23 days ago

I disagree, I believe the answer is C, because you have to select Special Handling from the choice list.

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26 days ago

I think the answer is A, because you have to click on the More options icon to add a tag.

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