ServiceNow Exam CSA Topic 4 Question 42 Discussion

Actual exam question for ServiceNow's CSA exam

Question #: 42
Topic #: 4

[All CSA Questions]

While on an Incident record, how would you add a Tag for "Special Handling" to the record?

AClick on the More options (.,.) icon, click Add Tag, type Special Handling, press enter

BOn the Special Handling field, check the box

COn the Tag field, select Special Handling from the choice list

DClick on the Context menu, select Add Tag, type Special Handling, press enter

Show Suggested Answer

Suggested Answer: B

by Ahmed at Apr 21, 2023, 12:14 PM

Limited Time Offer

25%

Off

Get Premium CSA Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Mary

1 months ago

Option A seems straightforward, but I'll carefully read the question again to make sure I'm not missing any nuances. Can't afford to get this one wrong!

upvoted 0 times

...

Dong

1 months ago

Haha, imagine if the answer was 'Click on the Context menu, select 'Add Tag', and then type 'Surprise Handling' instead. That would be a real curveball!

upvoted 0 times

Peggy

8 days ago

Peggy: That would definitely be a surprise!

upvoted 0 times

...

Jerrod

24 days ago

A) Click on the More options (.,.) icon, click Add Tag, type Special Handling, press enter

upvoted 0 times

...

Cortney

2 months ago

Hmm, I wonder if the 'Special Handling' field is hidden and we need to use the Tag field instead? Option C seems plausible, but I'll double-check the documentation to be sure.

upvoted 0 times