ServiceNow Certified System Administrator Exam

The impersonator role allows a user to switch to another user account and act as that user without logging out and back in1.This can be useful for testing purposes or for providing support to other users2.

Reference: Impersonate a user Roles and permissions

https://www.adzuna.in/details/3252834223

The following are the benefits of building flows using Flow Designer:

C) Provides natural-language descriptions of flow logic:This allows users without programming experience to understand and modify flows,making them more accessible to a wider range of users.

D) Supports No-Code application development:Flow Designer provides a visual interface and pre-built actions that allow users to automate processes without writing code.This can significantly reduce development time and effort.

A) Supports easy integration with 3rd party systems:Flow Designer integrates with a variety of 3rd party systems through the Integration Hub,making it easy to connect your ServiceNow instance to external applications.

Flow Designer offers a low-code/no-code approach to building automation, simplifies complex logic with natural language descriptions, and integrates seamlessly with external systems.

ServiceNow Product Documentation:Exploring Flow Designer -https://docs.servicenow.com/bundle/sandiego-application-development/page/administer/flow-designer/concept/flow-designer.html

ServiceNow Community: Flow Designer vs Workflow -https://www.servicenow.com/community/developer-forum/what-are-the-advantages-and-disadvantages-between-flow-designer/m-p/1407094

A record-based trigger is a component that causes a flow to run after a record has been created or updated in a specified table1.It allows users to define conditions and actions for the flow based on the record's state and values1.For example, a record-based trigger can start a flow when a new incident is created or when an existing incident is updated with a certain priority1.

Flow trigger types - Product Documentation: San Diego - ServiceNow1

To add the Save button to the form header, users need to turn on the system property glide.ui.save_button, which enables the Save button on all forms1.Users can navigate to All > System Properties > UI Properties and search for the property name, then set the value to true1.Alternatively, users can use the sys_properties.list URL suffix and filter by the property name1.

How to add or enable Save Button on all the forms across a Servicenow Instance - Support and Troubleshooting - Now Support Portal

The system property glide.sys.log_impersonation is added and set to true in order to see impersonation events in the System Log2.This property enables logging of impersonation events in the Event [sysevent] table, which can be accessed by navigating to System Logs > Events2.

How to find the history of impersonations - Support and Troubleshooting - ServiceNow