ServiceNow Exam CIS-ITSM Topic 6 Question 108 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam

Question #: 108
Topic #: 6

Your customer wants to use the Service Catalog to generate task-based records for end-user inquiries. What Service Catalog capability can you use to generate these records?

ACatalog Items

BRecord Producers

CContent Items

DExecution Plans

Show Suggested Answer

Suggested Answer: D

Change Request [change_request]

Problem [problem]

Incident [incident]

Request [sc_request]

Request Item [sc_req_item]

Service Catalog Task [sc_task]

all extended from task

by Ressie at Mar 06, 2025, 10:17 PM

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Adela

3 days ago

Record Producers sound like the right choice here. That's how we can generate task-based records, right?

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Kris

10 days ago

I'm not sure, but I think A) Catalog Items could also be used for this purpose.

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Kallie

12 days ago

I agree with Casandra. Record Producers can generate task-based records.

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Casandra

25 days ago

I think the answer is B) Record Producers.

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