ServiceNow Exam CIS-ITSM Topic 6 Question 101 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam

Question #: 101
Topic #: 6

Incidents can be created and managed in the workspace, using UI layouts that are tailored to different personas, processes, and interfaces. Examples include:

* Default

* Major incidents

* Self Service

* Mobile

What are these UI layouts called in the Now Platform?

AForm Layouts

BWorkspaces

CForms

DForm Designs

EViews

Show Suggested Answer

Suggested Answer: E

by Tiffiny at Sep 13, 2024, 05:59 PM

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Mireya

8 months ago

I'm going with C) Forms. It just seems like the most logical choice, even if it's not the 'official' ServiceNow term. *sigh* Why can't they just call it 'Incident Layouts' or something?

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Danica

8 months ago

E) Views? Really? I feel like that's just a general term, not specifically for incident management layouts. Gotta love these ServiceNow exams!

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William

8 months ago

E) Views? Really? I feel like that's just a general term, not specifically for incident management layouts. Gotta love these ServiceNow exams!

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Jillian

8 months ago

D) Form Designs

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Juliana

8 months ago

C) Forms

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Lisandra

8 months ago

B) Workspaces

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Shantell

8 months ago

A) Form Layouts

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Arlyne

9 months ago

I think the correct answer is B) Workspaces because they are specific to different interfaces and processes.

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Dino

9 months ago

A) Form Layouts sounds like the right answer, but I can't help but wonder if the developers had a secret competition to come up with the most confusing terminology.

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