ServiceNow Exam CIS-ITSM Topic 5 Question 110 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam

Question #: 110
Topic #: 5

[All CIS-ITSM Questions]

What module do you use to change the setting for the time between incident Resolution and Closure?

AResolution Properties

BITSM Properties

CIncident Properties

DSystem Settings

Eincident Settings

Show Suggested Answer

Suggested Answer: C

by Corrie at Apr 08, 2025, 04:57 PM

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Solange

2 months ago

I'm pretty sure the answer is hidden in the textbook, somewhere between the couch cushions and the cafeteria's mystery meat.

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Izetta

18 hours ago

A) Resolution Properties

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Shawn

13 days ago

D) System Settings

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Claribel

15 days ago

C) Incident Properties

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Annelle

18 days ago

A) Resolution Properties

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Eun

2 months ago

Hmm, I see your point. Let's discuss it further.

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Selma

2 months ago

E. Incident Settings? Sounds like something a kindergartener would come up with. Come on, people, let's get serious here.

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Lashon

2 months ago

D. System Settings? What is this, amateur hour? C is clearly the way to go.

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Aron

2 months ago

I disagree, I believe it is A) Resolution Properties.

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Eun

2 months ago

I think the answer is C) Incident Properties.

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Teddy

2 months ago

I always get these time-related settings mixed up. Glad someone else figured it out!

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Arthur

13 days ago

No problem! It can be confusing, but once you know where to find it, it's easy to adjust.

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Twana

14 days ago

Oh, I see. Thanks for clarifying that! I'll remember that for next time.

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Sharen

15 days ago

It's actually ITSM Properties where you can change the setting for the time between incident Resolution and Closure.

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Luz

22 days ago

I always get these time-related settings mixed up. Glad someone else figured it out!

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Sylvie

1 months ago

D) System Settings

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Gussie

1 months ago

C) Incident Properties

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Kimberely

2 months ago

B) ITSM Properties

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Carmen

2 months ago

I always get these time-related settings mixed up. Glad someone else figured it out!

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Mabelle

2 months ago

Option C is the correct answer. Incident Properties is where you can change the time between incident Resolution and Closure.

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