ServiceNow Exam CIS-ITSM Topic 4 Question 96 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam

Question #: 96
Topic #: 4

As of Quebec. Problem task records will move automatically from one state, to another state, provided the required fields are filled. What are those states?

AWork in Progress lo Closed

BAssess to Work in Progress

CDraft to Assess

DOn Hold to Work in Progress

ENew to Assess

Show Suggested Answer

Suggested Answer: A, D

by Mari at Sep 08, 2024, 09:02 AM

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Timmy

1 months ago

This question is as clear as mud. I'm just gonna close my eyes and point to an answer. Eeny, meeny, miny, moe...

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Keneth

15 days ago

I think it's A) Work in Progress to Closed.

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Hmm, this is a tough one. I'm gonna have to go with E) New to Assess. That seems like the most logical progression, right? Though I'm a bit worried that 'New' isn't even an option here. Am I missing something?

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Ashton

1 months ago

I'm going with C) Draft to Assess. It just feels right, you know? Though I gotta say, these options are making my head spin. Time for a coffee break!

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Annamae

1 months ago

Wait, wait, wait. I'm pretty sure the correct answer is D) On Hold to Work in Progress. Why would the records move from 'Assess' to 'Work in Progress'? That doesn't make sense to me.

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Benedict

2 months ago

Hmm, this question seems straightforward. I think the correct answer is B) Assess to Work in Progress. Seems logical that the problem task records would move from the 'Assess' state to the 'Work in Progress' state.

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Filiberto

1 months ago

I think it could also be D) On Hold to Work in Progress, depending on the situation.

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Maryann

2 months ago

I agree, B) Assess to Work in Progress makes sense.

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Yvonne

2 months ago

That makes sense. So the records move automatically based on the progress of the task.

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Alexia

2 months ago

I believe it's C) Draft to Assess and E) New to Assess as well.

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Yvonne

2 months ago

I think the states are A) Work in Progress to Closed and B) Assess to Work in Progress.

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ServiceNow Exam CIS-ITSM Topic 4 Question 96 Discussion

Contribute your Thoughts:

Timmy

Keneth

Marget

Ashton

Annamae

Benedict

Filiberto

Maryann

Yvonne

Alexia

Yvonne