ServiceNow Exam CIS-ITSM Topic 4 Question 64 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam

Question #: 64
Topic #: 4

[All CIS-ITSM Questions]

In the baseline Change - Normal model how can Change Tasks be added? (Choose two.)

AAutomatically via the Change - Implementation subflow

BManually by the user during New, Assess, and Authorized states

CAutomatically depending on the category selected on the Change Request

DManually by the user during all states, except Closed or Canceled

Show Suggested Answer

Suggested Answer: D

by Lonna at Jan 09, 2023, 08:41 PM

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Clorinda

12 days ago

I think A and D are the correct answers. The Change - Implementation subflow should automatically add the Change Tasks, and we can manually add them during all states except Closed or Canceled.

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Eugene

20 days ago

I think both of you are correct. Change Tasks can be added automatically depending on the category selected on the Change Request, and also manually during all states, except Closed or Canceled.

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Rozella

21 days ago

I agree with you, Fannie. That's one way to add Change Tasks. But I also believe they can be added manually during New, Assess, and Authorized states.

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Fannie

23 days ago

I think Change Tasks can be added automatically via the Change - Implementation subflow.

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