ServiceNow Exam CIS-ITSM Topic 4 Question 64 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam

Question #: 64
Topic #: 4

[All CIS-ITSM Questions]

In the baseline Change - Normal model how can Change Tasks be added? (Choose two.)

AAutomatically via the Change - Implementation subflow

BManually by the user during New, Assess, and Authorized states

CAutomatically depending on the category selected on the Change Request

DManually by the user during all states, except Closed or Canceled

Show Suggested Answer

Suggested Answer: D

by Lonna at Jan 09, 2023, 08:41 PM

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Jessenia

1 months ago

Haha, this question is a real brain-teaser! I'm going to go with B and D, just to be safe. Manually adding Change Tasks seems like the way to go, and I definitely don't want to get caught trying to do it during the Closed or Canceled states.

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Leah

4 days ago

Yeah, I agree. It's important to make sure we don't try to add them during the Closed or Canceled states.

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Leonor

10 days ago

I think you're right, adding Change Tasks manually during New, Assess, and Authorized states is a good idea.

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Junita

2 months ago

Hmm, I'm a bit confused. I thought the correct answers were A and C - automatically adding the Change Tasks based on the category selected on the Change Request, and via the Change - Implementation subflow. But I could be wrong.

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Cyndy

1 months ago

I agree with you, the correct answers are A and C for adding Change Tasks in the baseline Change - Normal model.

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Erasmo

1 months ago

Actually, I believe it's A and C - automatically adding Change Tasks via the Change - Implementation subflow and depending on the category selected on the Change Request.

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Francesco

1 months ago

I think the correct answers are B and D - adding Change Tasks manually during New, Assess, and Authorized states, and during all states except Closed or Canceled.

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Cristy

2 months ago

I'm pretty sure the correct answers are B and D. The user should be able to manually add Change Tasks during the New, Assess, and Authorized states, as well as during all states except Closed or Canceled.

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Clorinda

2 months ago

I think A and D are the correct answers. The Change - Implementation subflow should automatically add the Change Tasks, and we can manually add them during all states except Closed or Canceled.

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Elenore

2 months ago

Yes, the Change - Implementation subflow adds tasks automatically and we can manually add them during most states.

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Suzan

2 months ago

I agree, A and D are the correct answers.

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Eugene

2 months ago

I think both of you are correct. Change Tasks can be added automatically depending on the category selected on the Change Request, and also manually during all states, except Closed or Canceled.

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Rozella

2 months ago

I agree with you, Fannie. That's one way to add Change Tasks. But I also believe they can be added manually during New, Assess, and Authorized states.

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Fannie

3 months ago

I think Change Tasks can be added automatically via the Change - Implementation subflow.

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