ServiceNow Exam CIS-ITSM Topic 2 Question 93 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam

Question #: 93
Topic #: 2

[All CIS-ITSM Questions]

Where are the timeframe conditions for sending an SLA breach warning notification defined?

ASLA definition record

BDefault SLA flow

CSLA Properties application

DSLA trigger conditions

Show Suggested Answer

Suggested Answer: B, D

by Chaya at Jul 13, 2024, 09:46 PM

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5 days ago

I think the correct answer is D. The SLA trigger conditions would define the timeframe for the SLA breach warning notification.

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11 days ago

I'm not sure, but I think it could be in the Default SLA flow.

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12 days ago

I believe it's in the SLA trigger conditions.

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13 days ago

I think the timeframe conditions are defined in the SLA Properties application.

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