ServiceNow Exam CIS-ITSM Topic 2 Question 104 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam

Question #: 104
Topic #: 2

[All CIS-ITSM Questions]

Which role has the ability to configure and manage incident Management properties?

Aincident_admin

Bincident_manager

Citil

Ditil_admin

Show Suggested Answer

Suggested Answer: A

by Deeanna at Dec 10, 2024, 10:30 PM

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Dorathy

5 months ago

Incident management? More like incident mismanagement if you ask me. Where's the fun in that?

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Elliott

5 months ago

If you can't figure out the answer, just try 'incident_superhero' - that's got to be the right choice!

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Audrie

4 months ago

D) itil_admin

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Jillian

4 months ago

C) itil

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Jolene

4 months ago

B) incident_manager

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Kattie

5 months ago

A) incident_admin

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Regenia

5 months ago

I'm going with C) itil. It's the overall ITIL framework, so they must have control over incident management as well.

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Luis

5 months ago

A) incident_admin seems logical. They're dedicated to administering incident management, so they should be able to configure the properties.

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Roy

4 months ago

C) Yes, incident_admin is the role that is typically responsible for configuring and managing incident management properties.

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Ocie

4 months ago

B) I agree, incident_admin sounds like the role with the necessary permissions for that task.

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Pansy

5 months ago

A) incident_admin seems like the right choice. They should have the ability to configure and manage incident management properties.

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Elmira

6 months ago

I believe itil_admin is more about overall ITIL administration, so I would go with B) incident_manager for this specific task.

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Thora

6 months ago

I'm not sure, but I think it could also be D) itil_admin.

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Tamekia

6 months ago

D) itil_admin sounds right. They're responsible for configuring and managing ITIL-related properties, including incidents.

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Gail

6 months ago

I agree with Carin, incident_manager makes sense for that role.

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Emilio

6 months ago

I think the answer is B) incident_manager. They have the authority to manage incident management properties.

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Daniela

5 months ago

No, itil_admin does not have the same level of access as incident_manager in managing incident properties.

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Kiley

5 months ago

I think itil_admin also has the authority to configure and manage incident Management properties.

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Rasheeda

5 months ago

Yes, incident_manager has the ability to handle incident management properties effectively.

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Emiko

5 months ago

I agree, the incident_manager role is responsible for configuring and managing incident management properties.

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Cortney

6 months ago

Yes, incident_manager has the ability to handle incident management tasks effectively.

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Karl

6 months ago

I agree, the incident_manager role is responsible for configuring and managing incident management properties.

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Carin

6 months ago

I think the answer is B) incident_manager.

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