ServiceNow Exam CIS-ITSM Topic 1 Question 89 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam

Question #: 89
Topic #: 1

Your client indicates they would like a way to designate VIP callers on an incident form. How would you accomplish this?

AVIP Flag reference decorator

BVIP flag dictionary entry

CVIP Flag field style

DVIP Flag action script

Show Suggested Answer

Suggested Answer: A

by Chandra at May 30, 2024, 10:18 AM

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6 days ago

I'd go with B. A dictionary entry for VIP flags would allow for more flexibility and customization down the line.

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15 days ago

Option C seems the most straightforward. A dedicated VIP flag field on the incident form would be the easiest way to designate VIP callers.

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19 days ago

I think B) VIP flag dictionary entry makes more sense because it allows for easy lookup of VIP callers.

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24 days ago

I disagree, I believe the correct answer is C) VIP Flag field style.

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25 days ago

I think the answer is A) VIP Flag reference decorator.

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