SDI Exam SD0-401 Topic 2 Question 82 Discussion

Actual exam question for SDI's SD0-401 exam

Question #: 82
Topic #: 2

What statement best describes the purpose of Incident management?

AThe purpose of Incident management is to ensure that all calls are logged.

BThe purpose of Incident management is to manage the customer expectation.

CThe purpose of Incident management is to manage the service level agreement.

DThe purpose of Incident management is to restore normal service as quickly as possible.

Show Suggested Answer

Suggested Answer: D

by Geoffrey at Mar 08, 2024, 12:00 PM

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2 days ago

I think the purpose of Incident management is to manage the service level agreement.

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