SDI Exam SD0-101 Topic 2 Question 83 Discussion

Actual exam question for SDI's SD0-101 exam

Question #: 83
Topic #: 2

Your organisation is actively promoting the use of self-service technology. What is a

disadvantage of this support option?

AUsers and SDAs feel that the service now offered has become impersonal

BSDAs and users feel that the service now offered is haphazard

CThe delivery of service now offered uses state-of-the-art technology

DThe service now offered is too simplistic

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Suggested Answer: A

by Art at Mar 15, 2024, 09:30 AM

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2 days ago

I think a disadvantage of self-service technology is that the service becomes impersonal.

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