SDI Exam SD0-401 Topic 1 Question 64 Discussion

Actual exam question for SDI's SD0-401 exam

Question #: 64
Topic #: 1

What is the major difference between problem management and Incident management?

AIncident management and problem management are the same.

BIncident management aims to get people back to work quickly and problem management tries to stop Incidents from recurring.

CIncident management aims to prevent problems from occurring in the first place, and problem management solves problems.

DIncident management is used first, and problem management is used if Incident management does not work.

Show Suggested Answer

Suggested Answer: B

by Cathrine at Jan 05, 2023, 01:14 PM

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Tamekia

2 months ago

I just hope the real exam doesn't have any 'incident' with the questions. That would be a real 'problem' for me!

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Gail

13 days ago

C) Incident management aims to get people back to work quickly and problem management tries to stop Incidents from recurring.

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Emogene

14 days ago

B) Incident management aims to prevent problems from occurring in the first place, and problem management solves problems.

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Jettie

1 months ago

A) Incident management aims to get people back to work quickly and problem management tries to stop Incidents from recurring.

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Kanisha

2 months ago

Hmm, I've always thought they were the same thing. Maybe I need to brush up on my ITIL knowledge before taking this exam.

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Lilli

2 months ago

Option C makes the most sense to me. Incident management is about preventing problems, while problem management is about solving them. Simple as that!

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Josephine

Option C makes the most sense to me. Incident management is about preventing problems, while problem management is about solving them. Simple as that!

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Barb

1 days ago

I think option A is incorrect. Incident management and problem management have different goals.

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Lucina

2 days ago

I see your point, but I still think option C is the best answer.

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Douglass

23 days ago

I think option B is more accurate. Incident management is about getting people back to work quickly.

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Melina

1 months ago

I agree, option C seems to be the most logical choice.

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Lashawna

2 months ago

I'm a bit confused. Isn't problem management just a subset of incident management? I thought they were closely related.

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Vincenza

2 months ago

Option B seems correct. Incident management is about getting people back to work quickly, while problem management focuses on preventing those incidents from happening again.

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Zachary

1 months ago

A) Incident management and problem management are definitely not the same. They serve different purposes.

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Frank

1 months ago

B) That's right. Incident management is more reactive, while problem management is more proactive.

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Raymon

1 months ago

C) Incident management aims to prevent problems from occurring in the first place, and problem management solves problems.

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Marion

2 months ago

B) Incident management aims to get people back to work quickly and problem management tries to stop Incidents from recurring.

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Lenita

3 months ago

A) Incident management and problem management are the same.

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Ming

3 months ago

C) Incident management aims to prevent problems from occurring in the first place, and problem management solves problems.

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Keneth

3 months ago

B) Incident management aims to get people back to work quickly and problem management tries to stop Incidents from recurring.

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