SDI Exam SD0-401 Topic 1 Question 104 Discussion

Actual exam question for SDI's SD0-401 exam

Question #: 104
Topic #: 1

[All SD0-401 Questions]

What is the best reason for documenting processes and procedures?

ADocumenting processes and procedures enforces workplace culture.

BDocumenting processes and procedures ensures consistent service.

CDocumenting processes and procedures keeps you occupied during down time.

DDocumenting processes and procedures prevents customers from asking for special treatment.

Show Suggested Answer

Suggested Answer: A

by Dorothy at Dec 07, 2024, 09:37 AM

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Timothy

4 days ago

Haha, 'preventing customers from asking for special treatment'? That's a good one! I bet the person who wrote that option has dealt with some real divas.

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Wilson

14 days ago

I believe A) Enforces workplace culture is also important. It sets the standard for everyone to follow.

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Tegan

15 days ago

I'm not sure why 'keeping you occupied during down time' is even an option. That's just a ridiculous reason to document processes!

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Candida

17 days ago

I agree with Ahmed. Consistency is key for customer satisfaction.

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Portia

18 days ago

Option B is the best answer. Consistent service is crucial for maintaining customer satisfaction and ensuring a smooth operation.

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Ahmed

21 days ago

I think the best reason is B) Ensures consistent service.

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