SDI Exam SD0-101 Topic 2 Question 85 Discussion

Actual exam question for SDI's SD0-101 exam

Question #: 85
Topic #: 2

[All SD0-101 Questions]

Which option best describes one of the roles of an SDA?

AManaging users expectations

BDelivering problem support

CNegotiating SLAs with customers

DAchieving reporting targets

Show Suggested Answer

Suggested Answer: A

by Gerald at Apr 25, 2024, 02:44 AM

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Millie

50 minutes ago

Negotiating SLAs? That sounds more like a management position. As an SDA, I'd want to be out there, solving problems and making users happy. Option B is the way to go.

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Margarita

1 days ago

Achieving reporting targets? Really? I'd hope an SDA's role is a bit more exciting than just crunching numbers all day. Gotta go with option B on this one.

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Elden

5 days ago

I think option B is the right choice. As an SDA, your primary job is to provide hands-on support and troubleshoot problems, not handle the business side of things.

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Yun

11 days ago

I believe negotiating SLAs with customers is also an important role for an SDA.

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Burma

13 days ago

I agree with Hayley, managing users expectations is crucial for an SDA.

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Eric

17 days ago

Delivering problem support seems like the most fitting role for an SDA. They're the ones who actually help users with their issues, not just manage expectations or negotiate contracts.

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Hayley

22 days ago

I think the role of an SDA is to manage users expectations.

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