SDI Exam SD0-101 Topic 2 Question 71 Discussion

Actual exam question for SDI's SD0-101 exam

Question #: 71
Topic #: 2

[All SD0-101 Questions]

Which option defines a skill required for effective problem solving?

AUnderstanding the customer as a human being

BKnowing when to take responsibility

CActing on intuition or impulse

DIdentifying known errors for the Service Knowledge Management System

Show Suggested Answer

Suggested Answer: C

by Alease at Jul 07, 2023, 12:17 PM

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Michael

1 months ago

Option E: Drink a lot of coffee and hope the problem solves itself. Worked for me in college!

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Verona

1 months ago

B is the way to go. Owning your mistakes is the first step to fixing them. Unless of course, your mistakes involve setting things on fire. Then you should probably just run.

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Denae

1 months ago

Option C is the way to go! Acting on impulse is the only way to truly think outside the box and come up with innovative solutions. Who needs logic, am I right?

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Galen

7 days ago

I disagree, I think option B is more important. Taking responsibility shows maturity and accountability.

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Samira

2 months ago

While understanding the customer is important, I think Option D is the best answer. Identifying known errors is key to solving problems effectively.

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3 months ago

I think option B) Knowing when to take responsibility is important for effective problem solving.

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