SAP Exam C_C4H56I_34 Topic 3 Question 8 Discussion

Actual exam question for SAP's C_C4H56I_34 exam

Question #: 8
Topic #: 3

Which categories can you use when creating a service catalog in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.

ACategory

BCause category

CIncident category

DSubcategory

Show Suggested Answer

Suggested Answer: A, D

by Roxane at Apr 13, 2024, 11:34 AM

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Emerson

9 days ago

I'm with you all on this. 'Category' and 'Subcategory' are the way to go. Although, I have to admit, I'm a little disappointed they didn't throw in 'Supercategory' or 'Megacategory' as options. That would have been a real brain-teaser!

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Denise

10 days ago

Exactly! You've got to have a way to group and categorize the services, otherwise it would be a complete mess. I'd say 'Category' and 'Subcategory' are the clear winners here.

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Theodora

12 days ago

Haha, good one! But I think we should stick to the basics here. 'Category' and 'Subcategory' make the most sense to me. I mean, how else are you going to organize all the services in your catalog?

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Audry

13 days ago

I agree with you both. Those other options just don't seem to fit the context of a service catalog. Although, you know what they say, 'When in doubt, choose the longest answer.' So maybe 'Cause category' and 'Incident category' are the way to go. (*winks*)

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Stephaine

15 days ago

Yeah, that's a good point. 'Cause category' and 'Incident category' sound more like something you'd use in an incident management system, not a service catalog. My money is on 'Category' and 'Subcategory' being the correct answers.

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Barrett

16 days ago

Hmm, this is a tricky one. I'm not entirely sure about the correct answer, but let me think it through. I know we can create categories in the service catalog, but I'm not sure if 'Cause category' and 'Incident category' are valid options.

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