SAP Exam C_C4H56I_34 Topic 1 Question 25 Discussion

Actual exam question for SAP's C_C4H56I_34 exam

Question #: 25
Topic #: 1

[All C_C4H56I_34 Questions]

What options are available to automatically assign an employee or team to a case? Note: There are 2

correct answers to this question.

ADefine case types and assign responsible teams and employees.

BSet up rule(s) for case routing to employees.

CSet up rule(s) for case routing to teams.

DSet up rules with BRF+.

Show Suggested Answer

Suggested Answer: C

by Joesph at Sep 14, 2024, 11:25 AM

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16 days ago

A and C seem like the obvious choices here. Gotta cover those bases!

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1 days ago

A) Define case types and assign responsible teams and employees.

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16 days ago

I'm not sure about D though. Setting up rules with BRF+ doesn't sound familiar to me.

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17 days ago

I agree with Rueben. Setting up case types and rules for routing seem like the right options.

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18 days ago

I think the correct answers are A and B.

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