Salesforce Exam Process Automation Topic 3 Question 19 Discussion

Actual exam question for Salesforce's Process Automation exam

Question #: 19
Topic #: 3

Salesforce Administrator would like to build a process to ask customers ten different questions when on a call with marketing users. Questions are based on the country and account language

preference if the prospect is already a customer. How could the Administrator meet this requirement?

AWrite Apex code to show the questions automatically.

BCreate a process builder to display questions based on country and language.

CCreate a custom object for Questions and another object for answers, then use LWC to display questions dynamically.

DCreate a flow to display questions based on country and language.

Show Suggested Answer

Suggested Answer: C

by Joesph at Jul 24, 2023, 09:33 AM

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Karima

1 months ago

Forget the questions, I just want to know if they have a Jeopardy-style buzzer system set up for the call.

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Kimberlie

7 days ago

No, a Jeopardy-style buzzer system is not typically used for calls with marketing users. The focus is on gathering information and providing assistance.

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Hyman

14 days ago

Yes, the Administrator can use Salesforce Process Builder to create a flow that asks the ten questions based on country and account language preference.

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Izetta

2 months ago

I almost went with C, but then I remembered that LWC is the new hotness. D is the way forward, my dudes.

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Laurene

14 days ago

D is definitely the way forward for displaying questions dynamically based on country and language.

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Tammy

15 days ago

I think D is the most efficient way to meet the requirement for asking customers ten different questions.

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Billye

15 days ago

D sounds like the most logical choice for the Salesforce Administrator to build a process for asking customers questions.

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Simona

22 days ago

I agree, D seems like the best option for displaying questions based on country and language.

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Dorsey

22 days ago

I think D is the most efficient way to meet the requirement for asking customers ten different questions.

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Dorian

1 months ago

I agree, D seems like the best option for displaying questions based on country and language.

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Lisbeth

2 months ago

Ah, the age-old question: Apex, Process Builder, or Flow? I'm going with D. Flows are like the Swiss Army knife of Salesforce automation.

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Mireya

2 months ago

I was leaning towards B, but D makes more sense. Flows are designed for this kind of interactive user experience.

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Vincenza

2 months ago

I think option D is the way to go. Flows are perfect for this kind of scenario, and they're easy to set up and maintain.

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Barney

2 months ago

I prefer option D, creating a flow seems like a more efficient way to display questions dynamically.

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Ceola

3 months ago

I agree, using a process builder would make it easier to display questions based on country and language.

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Karma

3 months ago

I think option B sounds like the best approach.

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