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Salesforce Exam Field Service Consultant Topic 8 Question 62 Discussion

Actual exam question for Salesforce's Field Service Consultant exam
Question #: 62
Topic #: 8
[All Field Service Consultant Questions]

Universal Containers wants to prevent the lunch break from interfering with existing scheduled work.

How should a Consultant configure the Scheduling Policy to ensure a 30-minute lunch break that begins every day after 1 PM?

Show Suggested Answer Hide Answer
Suggested Answer: B, D

A custom approval process on work orders is used to define the steps and criteria for approving a work order before it can be closed. A custom validation rule on work orders is used to check the data entered on a work order and prevent it from being saved if it does not meet the specified conditions. By using these configurations, the system can prevent work orders from being closed until the customer service report is signed.


Contribute your Thoughts:

Anissa
5 days ago
C) seems like the most reasonable option to me. Configuring the Resource Operating Hours to include a 30-minute lunch break should do the trick.
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Della
25 days ago
I'm not sure, but creating Resource Absences every day could also work to prevent the lunch break from interfering with scheduled work.
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Isidra
27 days ago
I agree with Mabel. Configuring the Resource Operating Hours seems like the best option to ensure a 30-minute lunch break after 1 PM.
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Mabel
29 days ago
I think the answer is C) Use appropriate Resource Operating Hours.
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