Salesforce Exam Field Service Consultant Topic 4 Question 82 Discussion

Actual exam question for Salesforce's Field Service Consultant exam

Question #: 82
Topic #: 4

[All Field Service Consultant Questions]

Universal containers want technicians to view work progress through the work

order line-item card in the field service lightning mobile app.

Which configuration steps should a consultant take to meet this requirement?

Aadd the work order line items related list of the work order page layout and assign the
layout to the technician 's profile.

Bcreate a custom visual force page and add an external link in the field service
lightning mobile app to view the page in the mobile browser.

Ccreate a custom lightning component that displays work order progress and deploy it
to technicians through the field lightning mobile app.

Dcreate a report chart that summarizes work order line items and add a link to the
service appointment layout.

Show Suggested Answer

Suggested Answer: C

A custom lightning component that displays work order progress can be created using Lightning Web Components or Aura Components and deployed to technicians through the Field Service Mobile App using Mobile App Extensions. Adding the work order line items related list to the work order page layout would not show the work progress on the work order line-item card in the Field Service Mobile App. Creating a custom visual force page or a report chart would not be compatible with the Field Service Mobile App user interface. Reference: https://developer.salesforce.com/docs/component-library/documentation/en/lwc https://developer.salesforce.com/docs/atlas.en-us.lightning.meta/lightning/ https://help.salesforce.com/s/articleView?id=sf.fs_mobile_app_extensions.htm&type=5

by Malcom at Apr 30, 2025, 05:53 PM

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Keva

20 hours ago

I disagree, I believe option C is more efficient as it creates a custom lightning component specifically for displaying work order progress.

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Vinnie

13 days ago

This is a tough one, but I think D is the way to go. A report chart is a simple solution that should get the job done.

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Heike

17 days ago

I'm going with B. A custom Visualforce page will give us the flexibility to really wow the technicians with a slick, mobile-friendly interface.

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2 months ago

Option A seems like the most straightforward approach. Why complicate things when we can just add the related list to the page layout?

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Dominga

3 days ago

It's always best to go with the straightforward approach when it comes to configurations like this.

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Jenise

5 days ago

Yeah, adding the related list to the page layout makes it easy for technicians to view work progress.

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Tashia

15 days ago

I agree, option A is definitely the simplest solution.

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