Salesforce Exam Field Service Consultant Topic 3 Question 64 Discussion

Actual exam question for Salesforce's Field Service Consultant exam

Question #: 64
Topic #: 3

[All Field Service Consultant Questions]

Universal Containers (UC) has enabled Salesforce Field

Service and installed the managed package. UC wants to

ensure that Technicians can update their own

appointments' status using the Dispatcher console Gantt

chart.

Which steps should the Consultant take to meet these

requirements?

ACreate Permission Sets and assign the Salesforce Field Service Scheduling and Mobile Permission Sets to the Resource profile.

BCreate Permission Sets and assign the Salesforce Field Service Admin Permission Set to Service Resources.

CCreate Permission Sets and assign the Salesforce Field Service Mobile Permission Set to Service Resources.

DCreate Permission Sets and assign the Salesforce Field Service Resource Permission Set and Scheduling license to each Technician.

Show Suggested Answer

Suggested Answer: B, D

A custom approval process on work orders is used to define the steps and criteria for approving a work order before it can be closed. A custom validation rule on work orders is used to check the data entered on a work order and prevent it from being saved if it does not meet the specified conditions. By using these configurations, the system can prevent work orders from being closed until the customer service report is signed.

by Stevie at Jul 17, 2024, 04:51 AM

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Ruthann

1 months ago

Option D, all the way! Gotta give those Technicians the keys to the kingdom. Otherwise, they'll be as lost as a goose in a snowstorm trying to update their appointments.

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Deandrea

2 days ago

User 3: It's important to make sure they have the right permissions to use the Dispatcher console Gantt chart effectively.

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Peter

4 days ago

User 2: Yeah, I agree. They need the Salesforce Field Service Resource Permission Set and Scheduling license to update their appointments.

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Quiana

6 days ago

Technician 2: Yeah, we should assign the Salesforce Field Service Resource Permission Set and Scheduling license to each Technician.

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Corazon

15 days ago

User 1: Option D sounds like the way to go. Give those Technicians the permissions they need.

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Juan

20 days ago

Technician 1: I think we need to create Permission Sets for the Technicians.

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Stephaine

1 months ago

Yep, D is the clear winner here. Gotta make sure those Technicians can keep the Gantt chart looking sharp and up-to-date. Wouldn't want any scheduling mishaps, right?

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Deja

1 months ago

Option D, for sure! Gotta give those Technicians the power to update their own appointments. Otherwise, they'll be stuck like a cat on a hot tin roof.

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Man

16 days ago

D) Create Permission Sets and assign the Salesforce Field Service Resource Permission Set and Scheduling license to each Technician.

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Anissa

26 days ago

B) Create Permission Sets and assign the Salesforce Field Service Admin Permission Set to Service Resources.

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Timothy

1 months ago

A) Create Permission Sets and assign the Salesforce Field Service Scheduling and Mobile Permission Sets to the Resource profile.

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Georgene

2 months ago

I agree with Ilene. Option D is the way to go. Giving the Technicians the right permissions and licenses is crucial for them to be able to update the appointment status.

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Ethan

17 days ago

Yes, option D is definitely the way to go. It ensures that Technicians have the required permissions and licenses to use the Dispatcher console Gantt chart.

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Junita

1 months ago

I agree, option D seems like the most logical choice. It will allow Technicians to update their own appointments' status.

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Jacki

1 months ago

I think we should go with option D. It makes sense to give Technicians the necessary permissions and licenses.

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Ilene

2 months ago

Option D seems like the most comprehensive solution to meet the requirement. Assigning the Salesforce Field Service Resource Permission Set and Scheduling license to each Technician will give them the necessary permissions to update appointment status.

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