Salesforce Exam Field Service Consultant Topic 3 Question 63 Discussion

Actual exam question for Salesforce's Field Service Consultant exam

Question #: 63
Topic #: 3

[All Field Service Consultant Questions]

Universal Containers (UC) wants to schedule Work Orders only if Technicians have the necessary qualifications to complete the designated work.

In which two ways can UC achieve this?

Choose ? answers

ALeverage the Match Skills Work Rule when scheduling appointments.

BLeverage the Match Skills Scheduling Policy when scheduling appointments.

CCreate Skills that relate to qualifications from Setup and assign them to a Service Resource.

Da Create Skills that relate to qualifications from the Skills tab and assign them to a Service Resource.

Show Suggested Answer

Suggested Answer: C

Drip feed is a feature that automatically dispatches service appointments to resources based on predefined criteria and time intervals. By enabling drip feed, the system can dispatch one service appointment per technician at a time, and adjust their schedule accordingly.

by Lezlie at Jul 07, 2024, 01:55 AM

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Lawrence

2 days ago

With a title like 'Universal Containers', I'm just picturing a bunch of technicians wrestling with giant shipping crates. Let's hope they have the right skills for that!

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