Salesforce Exam Field Service Consultant Topic 3 Question 52 Discussion

Actual exam question for Salesforce's Field Service Consultant exam

Question #: 52
Topic #: 3

[All Field Service Consultant Questions]

Universal Containers occasionally needs to use two Technicians to complete a job, however the Technicians can be onsite at different times.

How should a Consultant implement this process?

ACreate two Service Appointments and assign two different Resources.

BCreate one Service Appointment and add two Required Resources.

CCreate one Service Appointment and schedule two Resources.

DCreate two Service Appointments and set the Early Start to the Start Time of the first Service Appointment.

Show Suggested Answer

Suggested Answer: A

This option should be recommended to implement this process, as it allows scheduling two technicians to complete a job at different times by creating two separate service appointments and assigning them to different resources. Reference: https://help.salesforce.com/s/articleView?id=sf.fs_service_appointments.htm&type=5

by Alyce at Feb 11, 2024, 02:18 PM

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Gilma

11 months ago

I prefer option C. It makes more sense to schedule two Resources in one Service Appointment.

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Junita

11 months ago

I agree with Micah. Option A seems like the most efficient way to handle the situation.

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Leatha

11 months ago

Hmm, I'm torn between B and C. Might as well flip a coin, right? Or maybe I should just ask the Magic 8 Ball.

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Herman

11 months ago

C) Create one Service Appointment and schedule two Resources.

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Chantay

11 months ago

B) Create one Service Appointment and add two Required Resources.

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Cherry

11 months ago

A) Create two Service Appointments and assign two different Resources.

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Micah

11 months ago

I think option A is the best choice because it allows for assigning two different Resources.

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Dulce

11 months ago

D is a bit convoluted. I'd go with B - it's simple and gets the job done.

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Kyoko

10 months ago

I think A could work too, as long as the Resources are assigned correctly.

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Kirby

11 months ago

B) Create one Service Appointment and add two Required Resources.

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Shannan

11 months ago

I agree, B seems like the most straightforward option.

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Cathrine

11 months ago

A) Create two Service Appointments and assign two different Resources.

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Kenny

11 months ago

I'm leaning towards C. Scheduling the two resources on the same Service Appointment makes the most sense to me.

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Earnestine

11 months ago

C) Create one Service Appointment and schedule two Resources.

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Lavonna

11 months ago

A) Create two Service Appointments and assign two different Resources.

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Albina

12 months ago

I prefer option C. It makes more sense to schedule two Resources in one Service Appointment.

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Thurman

12 months ago

Option B seems the most straightforward way to handle this scenario. Why complicate things with multiple appointments?

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Gwenn

11 months ago

Option B seems the most straightforward way to handle this scenario. Why complicate things with multiple appointments?

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Bettye

11 months ago

B) Create one Service Appointment and add two Required Resources.

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Alease

11 months ago

A) Create two Service Appointments and assign two different Resources.

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Dannette

12 months ago

I agree with Julieta. Option A seems like the most efficient way to handle the situation.

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Julieta

1 years ago

I think option A is the best choice because it allows for assigning two different Resources.

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