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Salesforce Exam Experience Cloud Consultant Topic 5 Question 65 Discussion

Actual exam question for Salesforce's Experience Cloud Consultant exam
Question #: 65
Topic #: 5
[All Experience Cloud Consultant Questions]

Universal Containers (UC) is building a new self-service site for its large global customer base. Customers will be posting questions, viewing Knowledge articles, downloading warranties, opening tickets, and registering their recent purchases. Purchases are stored in a custom object. UC has decided to use Customer Service template for the experience and Customer Community Plus license for the customers.

Which limitation could cause a potential issue for UC?

Show Suggested Answer Hide Answer
Suggested Answer: A

To configure self-registration for customers who use Person Accounts, CK should leave the Account field blank. This will allow CK to create individual customers without associating them with an account. CK can use the standard self-registration configuration under Experience Workspace and select a profile or permission set that supports Person Accounts. CK can also customize the self-registration page and Apex handler to create Person Accounts for customers based on their information.


Contribute your Thoughts:

Anissa
11 days ago
Haha, imagine if they had to deal with 2 million users per org. That would be a nightmare! I'm going with option D just for the comedic value.
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Carlton
18 days ago
But what about option B? Not having record pages for custom objects could also be a problem.
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Evangelina
20 days ago
Ah, I see. Option C is the real limitation here. The Customer Community Plus license doesn't allow access to custom objects, which is crucial for storing their customer purchases.
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Carmelina
4 days ago
Option C is definitely a problem. We need access to custom objects for storing purchases.
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Ozell
21 days ago
I'm not sure about that. I think option A might be the issue - not being able to download documents could be a big problem for their customers.
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Rashida
22 days ago
Hmm, I think option B is the correct answer here. The Customer Service template doesn't come with record pages for custom objects out-of-the-box, so that could definitely cause an issue for UC.
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Javier
25 days ago
I agree with Reita. Not being able to download documents easily could frustrate customers.
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Reita
29 days ago
I think option A could be a potential issue for UC.
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