Salesforce Exam CRT-550 Topic 4 Question 93 Discussion

Actual exam question for Salesforce's CRT-550 exam

Question #: 93
Topic #: 4

A B2B customer notices they have a large number of subscribers marked as 'Held'. During troubleshooting, they realize these were soft bounces from overwhelming the email servers of many of the small companies with which they do business.

What step(s) should the customer take to move those subscribers back to 'Active'?

AExtract subscribers who have a status of 'Held', then import subscribers as 'Active'.

BUse Contact Builder to mass update all 'Held' subscribers to 'Active' status.

CSubscribers with a status of 'Held' should be re-enabled by contacting support.

DUse a SQL query to change all subscribers with a status of 'Held' to 'Active' in All Subscribers.

Show Suggested Answer

Suggested Answer: C

by Ena at Jul 14, 2024, 11:48 AM

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Kiley

10 months ago

Option D - 'Welcome Email Configuration on the Account Object'? Really? That sounds like a prank answer. Who even comes up with these things?

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Vicki

10 months ago

This question is a real head-scratcher. I'm going to have to think about it for a bit. Maybe I'll just flip a coin and hope for the best!

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Ricarda

9 months ago

C) Salesforce Data Entry Source on the Account Object

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Fatima

9 months ago

B) Salesforce Data Entry Source on the Contact Object

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Honey

10 months ago

A) Salesforce Campaign Entry Source on the Lead Object

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Edison

10 months ago

Hmm, I think I agree with Hassie. The Account object is the logical choice since the customized journeys are tied to the key accounts, not the individual contacts.

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Julio

9 months ago

D) Welcome Email Configuration on the Account Object

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Grover

9 months ago

I agree, using the Account Object makes the most sense for these customized journeys.

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Karan

9 months ago

C) Salesforce Data Entry Source on the Account Object

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Noemi

9 months ago

B) Salesforce Data Entry Source on the Contact Object

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Maurine

9 months ago

A) Salesforce Campaign Entry Source on the Lead Object

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Rosendo

11 months ago

I'm not sure about that. Wouldn't the Contact object be a better choice here since the journeys are tied to the individual contacts?

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Lenora

10 months ago

C) Salesforce Data Entry Source on the Account Object

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Johana

10 months ago

B) Salesforce Data Entry Source on the Contact Object

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Rolf

10 months ago

A) Salesforce Campaign Entry Source on the Lead Object

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Shaniqua

11 months ago

I think Salesforce Campaign Entry Source on the Lead Object could also work, but Salesforce Data Entry Source on the Account Object seems more efficient.

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