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Salesforce Exam CRT-211 Topic 5 Question 92 Discussion

Actual exam question for Salesforce's CRT-211 exam
Question #: 92
Topic #: 5
[All CRT-211 Questions]

A user is getting an error when attempting to merge two accounts. The administrator checks the

profile to see the user has Read/Write permission on Accounts and is the owner of both records.

What is preventing the user from completing the merge?

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Suggested Answer: D

To make sure that the changes are in production, you need to add the components to an outbound change set and deploy it to production. A change set is a tool that allows you to send customizations from one Salesforce org to another. A change set can contain components such as objects, fields, profiles, permission sets, workflows, and more. You can use change sets to migrate changes from a sandbox org to a production org or between two sandbox orgs that are affiliated with the same production org. In this case, you need to add the master-detail field and all the affected profiles to an outbound change set in your sandbox org and then deploy it to your production org. Reference: https://help.salesforce.com/s/articleView?id=sf.changesets.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.changesets_components_field.htm&type=5


by Jennie at Jun 19, 2024, 10:56 PM

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Corazon
18 days ago
Maybe the Account matching rules are not set?
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Margurite
20 days ago
The user has read/write permission, so it's not a permissions issue. Maybe the matching rules need to be set up properly.
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Eulah
22 days ago
Hmm, I thought administrators could merge records, but it seems there's more to it. Let's see what the options say.
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Dierdre
23 days ago
But the user has Read/Write permission on Accounts, so it can't be that.
upvoted 0 times
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Corazon
28 days ago
I think the user might be missing Delete permission on Accounts.
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