Salesforce Exam CRT-211 Topic 5 Question 76 Discussion

Actual exam question for Salesforce's CRT-211 exam

Question #: 76
Topic #: 5

At Ursa Major Solar, several different planetary teams handle leads depending on which planet the lead is coming from. While most of the teams only need a few fields filled out to work the lead, the Jupiter team requires additional information to be filled out, such as which moon the lead is coming from. The administrator needs to automate which team is allocated the lead record based on the planet and ensure that every team has all of the information they need.

Which two features will satisfy these requirements?

Choose 2 answers

AAssignment Rules

BValidation Rules

CMatching Rules

DWorkflow Rules

Show Suggested Answer

Suggested Answer: D

Multiple automation tools have been used and the automation is executed in a different order. This could cause some cases to route in unexpected ways, because the before save flow might override or conflict with the assignment rules or other automation tools that run after the record is saved. The administrator should review the order of execution and ensure that the flow logic is consistent with the other automation tools. Reference: https://help.salesforce.com/s/articleView?id=sf.flow_concepts_trigger_order.htm&type=5 https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_triggers_order_of_execution.htm

by Helga at Sep 02, 2023, 06:26 PM

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Valentine

3 hours ago

Definitely A) Assignment Rules and D) Workflow Rules. The question specifically mentions automating the team allocation and ensuring all required information is filled out, which is exactly what these features are designed for.

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Nicolette

13 days ago

I believe both Assignment Rules and Workflow Rules are important for automating lead allocation and ensuring teams have all the required information.

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Stefany

14 days ago

I think the correct answer is A) Assignment Rules and D) Workflow Rules. Assignment Rules will allow the administrator to automatically allocate the lead record to the appropriate team based on the planet, while Workflow Rules can ensure that the required information is filled out before the lead is assigned.

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Meaghan

16 days ago

I agree with Cassi, but I also think Workflow Rules could help ensure that every team has all the necessary information they need.

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Cassi

24 days ago

I think Assignment Rules would be helpful for allocating leads to different teams based on the planet.

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