Salesforce Exam Strategy Designer Topic 4 Question 41 Discussion

Actual exam question for Salesforce's Strategy Designer exam

Question #: 41
Topic #: 4

Cloud Kicks learns that some website visitors, especially those who can't see high-contrast color palettes, do not convert into customers.

What should the strategy designer do to solve for this accessibility challenge"?

AIdeate marketing concepts to reach new audiences.

BConduct an empathy workshop to understand the audience.

CInvite users to co-create as accessibility experts.

Show Suggested Answer

Suggested Answer: B

The additional topics that Cloud Kicks should consider before framing the design challenge as a How Might We question are potential market size and supply chain costs, as these help evaluate the viability and feasibility of the design opportunity. Shareholder priorities and design team capabilities or business drivers and signals of success may not be relevant or important for framing the design challenge.

by Carisa at Jan 22, 2025, 11:32 PM

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Caitlin

1 months ago

Accessibility is no laughing matter, but I've got to say, the idea of an 'empathy workshop' (Option B) cracks me up. Let's hope it's more than just a bunch of people trying to out-empathize each other!

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My

1 months ago

Ooh, Option C is definitely the winner here. Collaboration is key when it comes to improving accessibility. Plus, it's a great way to get some insider knowledge!

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Pauline

1 months ago

Haha, marketing concepts (Option A) are all well and good, but that's not going to solve the accessibility issue. We need to get the users involved!

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Amber

16 days ago

User 3: I agree, inviting users to co-create as accessibility experts (Option C) would be really beneficial.

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Elliott

1 months ago

User 2: Yes, that's a great idea. We need to involve the users to solve the accessibility challenge.

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Therese

1 months ago

User 1: We should conduct an empathy workshop to understand the audience (Option B).

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3 months ago

I think we should conduct an empathy workshop to understand the audience.

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