Salesforce Exam Strategy Designer Topic 3 Question 46 Discussion

Actual exam question for Salesforce's Strategy Designer exam

Question #: 46
Topic #: 3

[All Strategy Designer Questions]

Cloud Kicks' primary business goal for its new customer acquisition program is to increase diversity.

Which inclusive design tactic should help the company solve problems for the broadest possible audience?

ASolve for one, extend to many through a persona spectrum.

BUse Jobs to Be Done to increase empathy with the audience.

CHold focus groups with traditionally underrepresented participants.

Show Suggested Answer

Suggested Answer: A

Solving for one, extending to many through a persona spectrum is an inclusive design tactic that helps solve problems for the broadest possible audience. It involves creating personas that represent different levels of ability, context, and preference, and designing solutions that meet the needs of the most extreme cases, which can benefit everyone else as well. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/solve-for-one-extend-to-many-through-a-persona-spectrum

by Frederica at May 03, 2025, 08:17 AM

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Doyle

12 days ago

Hold up, what if we just ask the personas to do more jobs? That's like a two-for-one deal!

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Lauran

13 days ago

I don't know, shouldn't we be solving for the most common use cases first? A seems like the pragmatic choice.

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Orville

20 hours ago

But wouldn't holding focus groups with traditionally underrepresented participants also help us understand their needs better?

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Effie

7 days ago

I agree, solving for one and extending to many seems like a good approach.

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Aja

22 days ago

B sounds promising, focusing on the jobs to be done could uncover some hidden insights about the audience.

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Annabelle

2 days ago

B) Use Jobs to Be Done to increase empathy with the audience.

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Tamar

13 days ago

A) Solve for one, extend to many through a persona spectrum.

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Nikita

30 days ago

I think option C) Hold focus groups with traditionally underrepresented participants could also be beneficial. It's important to directly involve those who are typically left out.

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Joni

1 months ago

I agree with Shayne. By focusing on a specific persona and then expanding, Cloud Kicks can ensure they are inclusive to a wide audience.

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Shayne

1 months ago

I think option A) Solve for one, extend to many through a persona spectrum is the best choice.

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Phuong

1 months ago

C is the way to go! Gotta hear directly from the underrepresented folks to really understand their needs.

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Christiane

18 days ago

It's important to involve diverse voices in the decision-making process for a more inclusive design.

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Ruthann

24 days ago

Yeah, focus groups with underrepresented participants can provide valuable insights.

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Irma

30 days ago

C is the way to go! Gotta hear directly from the underrepresented folks to really understand their needs.

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