Salesforce Exam Strategy Designer Topic 1 Question 45 Discussion

Actual exam question for Salesforce's Strategy Designer exam

Question #: 45
Topic #: 1

A Sale5force Architect is asked to engage and help facilitate a journey mapping workshop with a strategy designer. The architect is unsure how it will help in the creation of deliverables they are required to produce.

What value should the architect get by engaging in this workshop?

AA journey map allows for the creation of a solution architecture diagram.

BA journey map will allow the developers to start building.

CA journey mapping exercise will provide ail of their technical requirements.

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Suggested Answer: A

Engaging in a journey mapping workshop provides value by offering a holistic view of user interactions and experiences. For a Salesforce Architect, this understanding can inform the creation of a solution architecture diagram that aligns technical capabilities with user needs and journeys. The insights gained from the journey map ensure that technical solutions are user-centric and support the desired outcomes.

by Catina at Apr 05, 2025, 02:16 AM

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Diane

2 days ago

A journey map is not just about creating a solution architecture diagram. It's about understanding the customer's experiences and pain points. The architect should get valuable insights to inform the technical requirements.

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