Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location PL
Mob_nav_barsMENU

PeopleCert Exam ITIL-4-Foundation Topic 9 Question 86 Discussion

Actual exam question for PeopleCert's ITIL-4-Foundation exam
Question #: 86
Topic #: 9
[All ITIL-4-Foundation Questions]

What is defined as a change of state that has significance for the management of an IT service?

Show Suggested Answer Hide Answer
Suggested Answer: B

Obtain/build is one of the six activities of the service value chain, which is a set of interconnected activities that an organization performs to deliver a valuable product or service to its consumers and to facilitate value realization1.Obtain/build activity relates with buying new products, as well as designing, developing, and testing new or changed service components2.This activity ensures that service components are available when and where they are needed and meet agreed specifications3.Reference:ITIL Foundation - ITIL 4 Edition, page 10;ITIL 4 -- A Pocket Guide, page 21;ITIL 4 Practice Guide: Service Value Chain, page 9.


by Carmelina at Jun 01, 2024, 12:28 PM

Limited Time Offer

25%

Off

Get Premium ITIL-4-Foundation Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel
Fausto
2 months ago
I'm going with C) Problem. It just feels right, you know? Plus, it's probably the least exciting answer, and we all know IT service management is all about the excitement!
upvoted 0 times
Kristel
4 days ago
C) Problem
upvoted 0 times
...
Deandrea
10 days ago
B) Incident
upvoted 0 times
...
Ilda
24 days ago
A) Event
upvoted 0 times
...
...
Antonio
2 months ago
D) Known error, for sure. I mean, who doesn't love a good ol' known error to spice up their IT service management?
upvoted 0 times
...
Amber
2 months ago
Definitely B) Incident. That's the textbook definition of an incident, and it's the most relevant for IT service management.
upvoted 0 times
Elenora
14 days ago
Knowing the difference between incidents and problems can help streamline the IT service management process.
upvoted 0 times
...
Lanie
20 days ago
Events can lead to incidents, so it's crucial to monitor for any potential issues.
upvoted 0 times
...
Mabel
24 days ago
I think it's important to properly categorize incidents to ensure they are addressed in a timely manner.
upvoted 0 times
...
Twana
29 days ago
I agree, incidents are important to address promptly in order to maintain IT service quality.
upvoted 0 times
...
Larue
1 months ago
Yes, you're right. An incident is a change of state that requires attention for IT service management.
upvoted 0 times
...
Timothy
1 months ago
I agree, an incident is definitely a change of state that has significance for IT service management.
upvoted 0 times
...
...
Allene
2 months ago
Hmm, I'm not sure. Incident or Problem could also be valid answers, depending on the context. This is a tricky one!
upvoted 0 times
...
Alishia
2 months ago
I think it's Event, since that seems to be the change of state that would be most significant for IT service management.
upvoted 0 times
...
Leonard
2 months ago
I'm not sure, but I think it could also be C) Problem, as a problem can also be a significant change that needs to be managed.
upvoted 0 times
...
Inocencia
2 months ago
I agree with Marti, because an event is a change of state that can have an impact on IT service management.
upvoted 0 times
...
Marti
2 months ago
I think the answer is A) Event.
upvoted 0 times
...

Save Cancel
az-700  pass4success  az-104  200-301  200-201  cissp  350-401  350-201  350-501  350-601  350-801  350-901  az-720  az-305  pl-300  

Warning: Cannot modify header information - headers already sent by (output started at /pass.php:70) in /pass.php on line 77