PeopleCert Exam ITIL-4-Foundation Topic 5 Question 107 Discussion

Actual exam question for PeopleCert's ITIL-4-Foundation exam

Question #: 107
Topic #: 5

[All ITIL-4-Foundation Questions]

Which statement about outcomes is CORRECT?

AOutcomes rely on outputs to deliver results for a stakeholder.

BOutcomes use activities to produce tangible or intangible deliverables.

COutcomes gives service consumers assurance of products or services

DOutcomes help a service consumers to assess the cost of a specific activity

Show Suggested Answer

Suggested Answer: A

by Malcom at Apr 07, 2025, 09:27 PM

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10 days ago

That makes sense, outcomes do give stakeholders confidence in the service performance.

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21 days ago

I disagree, I believe it's D because outcomes provide assurance to stakeholders.

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22 days ago

I think the correct statement about outcomes is C.

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