PeopleCert Exam ITIL-4-Foundation Topic 4 Question 88 Discussion

Actual exam question for PeopleCert's ITIL-4-Foundation exam

Question #: 88
Topic #: 4

[All ITIL-4-Foundation Questions]

Which is an important principle of communication in service operation?

AInformation should always be communicated

BIt has an intended purpose or a resultant action
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CMeetings are always the best method of communication

DIt is stored in the configuration management system

Show Suggested Answer

Suggested Answer: B

by Delpha at Jun 28, 2024, 09:30 AM

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6 days ago

I'm leaning towards A. Information should always be communicated, even if it's just to provide updates or status reports.

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13 days ago

C is definitely not correct. Meetings are not always the best method of communication. Sometimes email or instant messaging can be more efficient.

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18 days ago

I think B is the correct answer. Communication should have a clear purpose and lead to a specific action or outcome.

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18 days ago

I believe option B) It has an intended purpose or a resultant action is also crucial for effective communication.

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24 days ago

I agree with Lawrence. Communication is key in service operation.

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25 days ago

I think option A) Information should always be communicated is important.

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