PeopleCert Exam ITIL-4-Foundation Topic 2 Question 90 Discussion

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Ula

2 days ago

If you choose D, you better have some pretty slick automation skills. Otherwise, it's gonna be a clown show during an incident!

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Harley

9 days ago

Hmm, I was leaning towards B, but now I'm not so sure. C does seem like the best fit for incident management activities.

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Mozell

10 days ago

D) Automating service requests sounds tempting, but that's more for service requests, not incident management. Gotta go with C on this one.

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Elly

11 days ago

I believe D) Automating service requests is also crucial for efficient incident management.

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Jerry

14 days ago

I agree, C is the way to go. Timely and accurate communication is key for effective incident management.

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Jonelle

18 days ago

C) Providing good-quality updates when expected seems like the right answer. Keeping customers informed during an incident is crucial.

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Noah

3 days ago

B) Performing service reviews with customers

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Roosevelt

4 days ago

A) Assessing and prioritizing improvement opportunities

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Nancey

18 days ago

I agree with Caprice. It's important to keep stakeholders informed during incidents.

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Caprice

22 days ago

I think the answer is C) Providing good-quality updates when expected.

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