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NAHQ Exam CPHQ Topic 3 Question 53 Discussion

Actual exam question for NAHQ's Certified Professional in Healthcare Quality exam
Question #: 53
Topic #: 3
[All Certified Professional in Healthcare Quality Questions]

Honest criticism is hard to take, particularly from a relative, a friend, an acquaintance, or a stranger. Resistance to lower-than-expected results is common and reasonable. It is not necessarily a sign of complacency or lack of commitment to high-quality, patient entered care. Most of the resistance comes in any two forms:

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Suggested Answer: A, B

Contribute your Thoughts:

Phung
2 days ago
I find it so difficult to accept honest criticism, especially from someone I know.
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Lemuel
14 days ago
That's true, sometimes disagreements about patient care can lead to resistance as well.
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Clorinda
15 days ago
But isn't there also resistance from arguments about patients?
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Winfred
16 days ago
I agree, people can be resistant to accepting data that doesn't align with their expectations.
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Lemuel
17 days ago
I think the resistance mainly comes from data resistance.
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