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NAHQ Exam CPHQ Topic 3 Question 57 Discussion

Actual exam question for NAHQ's CPHQ exam
Question #: 57
Topic #: 3
[All CPHQ Questions]

Recognition of the formal and informal structure of an organization is necessary when implementing a quality improvement program because

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Suggested Answer: A

Contribute your Thoughts:

D is just weird. Low variability in organizational structure? That sounds like a recipe for stagnation. Quality improvement is all about adapting to change!
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Hana
20 hours ago
I think A and C are also important factors to consider. Teams need to be empowered to make decisions, and getting buy-in from all levels is crucial for a successful program.
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Javier
7 days ago
I believe quality improvement programs should consult all levels before making policies, so option C makes sense to me.
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Junita
8 days ago
I agree with Isabella, informal leaders can have a big impact on the success of a quality improvement program.
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Tennie
9 days ago
The correct answer is B. Informal leaders can be influential in implementing a quality improvement program. Formal structures are great, but you can't ignore the power of informal networks.
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Isabella
10 days ago
I think recognition of formal and informal structure is important because teams need to be self-directing.
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