NAHQ Exam CPHQ Topic 1 Question 60 Discussion

Actual exam question for NAHQ's CPHQ exam

Question #: 60
Topic #: 1

[All CPHQ Questions]

When prioritizing quality improvement initiatives, which of the following should take the highest priority?

Aa high-performing patient experience metric with one month of decreased performance

Ba process to comply with a new regulatory requirement beginning in the next quarter

Ca high-risk, low-volume process with common cause variation in the past quarter

Dan outcome measure outperforming the benchmark for the past 12 months

Show Suggested Answer

Suggested Answer: A, B

by Miesha at Jul 10, 2024, 09:12 PM

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Sheldon

Hmm, I'd have to go with Option D. Outperforming the benchmark for a whole year? That's the kind of success story we need to build on, not some temporary dip in patient experience.

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Kris

13 days ago

I'm going with Option B. Compliance with new regulations is key, even if it's not the most exciting improvement project. Don't want to end up in hot water with the authorities!

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Joni

15 days ago

Option C seems like the right choice to me. We should always prioritize high-risk, low-volume processes with common cause variation. Anything to avoid a lawsuit, you know!

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