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HP Exam HPE6-A85 Topic 10 Question 42 Discussion

Actual exam question for HP's HPE6-A85 exam
Question #: 42
Topic #: 10
[All HPE6-A85 Questions]

A network technician is troubleshooting one new AP at a branch office that will not receive Its configuration from Aruba Central The other APs at the branch are working as expected The output of the 'show ap debug cloud-server command' shows that the "cloud conflg received" Is FALSE.

After confirming the new AP has internet access, what would you check next?

Show Suggested Answer Hide Answer
Suggested Answer: A

When an Aruba AP is not receiving its configuration from Aruba Central, and other APs at the location are functioning normally, a common troubleshooting step is to disable and then re-enable the activation process on the AP. This action can trigger a provisioning refresh, prompting the AP to attempt to retrieve its configuration from Aruba Central again. This step is often effective in resolving communication or provisioning issues between the AP and the management platform.


Contribute your Thoughts:

Catrice
5 days ago
Ah, the old 'turn it off and on again' trick. Classic IT move, but hey, it works sometimes!
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Mozell
6 days ago
The 'cloud config received' being 'FALSE' is a dead giveaway. I'd check the license assignment for sure.
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Glory
3 days ago
A) Disable and enable activate to trigger provisioning refresh
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Vincenza
8 days ago
I would also check if the AP has a license assigned, just to make sure that's not the issue.
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Margart
16 days ago
I agree with Vashti, that seems like the next logical step to troubleshoot the issue.
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Vashti
22 days ago
I think we should check if the AP can ping the device on arubanetworks.com.
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Taryn
25 days ago
Disabling and re-enabling the AP might be a good troubleshooting step. Sometimes a hard reset can get things back on track.
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Brianne
11 days ago
A) Disable and enable activate to trigger provisioning refresh
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Barbra
1 months ago
I'd start by pinging the Aruba Networks domain. Connectivity to their cloud is crucial for the AP to receive its config.
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Willard
8 days ago
C) Verify the AP has a license assigned
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Sharika
11 days ago
B) Verify the AP can ping the device on arubanetworks.com
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Thad
29 days ago
A) Disable and enable activate to trigger provisioning refresh
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Jamal
1 months ago
Hmm, definitely need to verify the AP's license first. That could be the root cause of the issue.
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Val
25 days ago
B) Verify the AP can ping the device on arubanetworks.com
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Alpha
1 months ago
A) Disable and enable activate to trigger provisioning refresh
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