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Genesys Exam GE0-806 Topic 3 Question 80 Discussion

Actual exam question for Genesys's GE0-806 exam
Question #: 80
Topic #: 3
[All GE0-806 Questions]

An agent is scheduled to start a shift at 12:00 PM and the Start Before threshold is set to 5. Ifthe agent starts the shift at 11:54 AM. They will be considered________.

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Suggested Answer: D

Contribute your Thoughts:

Hildegarde
2 days ago
I disagree, I believe they would be considered severely non-adherent because they are starting before the threshold.
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Lai
3 days ago
I think if the agent starts at 11:54 AM, they will be considered adherent.
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