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Genesys Exam GCP-GCX Topic 1 Question 25 Discussion

Actual exam question for Genesys's Genesys Cloud CX Certified Professional - Consolidated exam
Question #: 25
Topic #: 1
[All Genesys Cloud CX Certified Professional - Consolidated Questions]

Genesys Cloud CX comes with a predefined set of number plans and outbound routes - Users cannot customize new number plans and outbound routes.

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Suggested Answer: B

Genesys Cloud CX provides the flexibility to customize telephony configurations, including the creation of new number plans and outbound routes. This allows organizations to tailor their telephony setup to their specific operational needs and call routing strategies, ensuring optimal call management and efficiency.


by Adelle at Apr 20, 2024, 04:18 AM

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Deeann
2 days ago
I disagree, I believe the answer is false. We can actually customize number plans and outbound routes.
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Brock
3 days ago
I think the answer is true, we can't customize number plans and outbound routes in Genesys Cloud CX.
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Marsha
17 days ago
False
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William
18 days ago
Genesys Cloud CX comes with a predefined set of number plans and outbound routes - Users cannot customize new number plans and outbound routes.
upvoted 0 times
...

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