Genesys Exam GE0-806 Topic 5 Question 100 Discussion

Actual exam question for Genesys's GE0-806 exam

Question #: 100
Topic #: 5

[All GE0-806 Questions]

In the Schedule state Groups module of WFM Config utility) what does "Threshold" Indicate?

AHow many minutes early or late an agent can transfer to a scheduled state without being considered nonadherent

BHow many seconds early or late an agent can transfer to a scheduled state without being considered nonadherent

CHow many minutes early or late an agent can transfer to a scheduled state without being considered adherent

Show Suggested Answer

Suggested Answer: C

by Jacinta at Oct 21, 2024, 01:40 PM

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Ciara

7 months ago

I'm feeling lucky, let's go with option C. The threshold is how many minutes early or late an agent can be and still be considered adherent. Bold move, I know.

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Alecia

6 months ago

I agree with you, let's go with option C. The threshold is how many minutes early or late an agent can be and still be considered adherent.

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Cortney

6 months ago

I'm not sure, but I think option B might be the right answer. It's about how many seconds early or late an agent can be without being nonadherent.

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Angelyn

6 months ago

I think option A is correct. It's about how many minutes early or late an agent can transfer without being nonadherent.

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Dalene

7 months ago

Option B has got to be the right answer. Seconds, not minutes. Unless the agents are all superheroes or something.

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Nelida

6 months ago

Definitely, every second counts in a call center environment.

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Rodolfo

6 months ago

That makes sense. Being precise is important in scheduling.

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Carla

6 months ago

Yeah, I agree. Agents need to be on time down to the seconds.

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Odette

6 months ago

I think option B is correct. It's about seconds, not minutes.

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Tijuana

7 months ago

Haha, option C? Really? Who would consider minutes early or late as 'adherent'? That's just silly.

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Trevor

6 months ago

A) How many minutes early or late an agent can transfer to a scheduled state without being considered nonadherent

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Earleen

6 months ago

B) How many seconds early or late an agent can transfer to a scheduled state without being considered nonadherent

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Franchesca

6 months ago

A) How many minutes early or late an agent can transfer to a scheduled state without being considered nonadherent

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Frederica

7 months ago

Nah, I'm going with option A. Minutes early or late is a more reasonable threshold for agent adherence.

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Floyd

7 months ago

Yeah, option A seems like the most logical choice for the threshold in the Schedule state Groups module.

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Helaine

7 months ago

I agree, minutes early or late is a more practical threshold for scheduling.

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Anna

7 months ago

I think option A is correct. It makes sense to measure in minutes for agent adherence.

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Lashandra

8 months ago

I believe it's actually how many seconds early or late an agent can transfer to a scheduled state without being considered nonadherent.

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Paris

8 months ago

I think the threshold indicates how many minutes early or late an agent can transfer to a scheduled state without being considered nonadherent.

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Annelle

8 months ago

I think it's option B, seconds early or late. That makes the most sense for a threshold in my opinion.

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Darci

7 months ago

It's all about maintaining adherence to the schedule.

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Quiana

7 months ago

Yes, being just a few seconds late can impact the overall schedule.

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Lorean

7 months ago

I think it's important for agents to be on time, even down to the seconds.

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Alberta

8 months ago

I agree, option B seems like the most logical choice.

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