Genesys Exam GE0-806 Topic 4 Question 85 Discussion

Actual exam question for Genesys's GE0-806 exam

Question #: 85
Topic #: 4

An agent is scheduled to start a shift at 12:00 PM and the Start Before threshold is set to 5. Ifthe agent starts the shift at 11:54 AM. They will be considered________.

AAdherent

BNon-adherent

CSeverely non-adherent

DException

Show Suggested Answer

Suggested Answer: D

by Kimberlie at May 08, 2024, 11:03 AM

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Marylou

1 years ago

Makes sense. As long as it’s within the 5-minute threshold.

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Jonelle

1 years ago

The start before threshold is 5 minutes; starting at 11:54 is within that.

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Stephen

1 years ago

Why adherent? They are supposed to start at 12:00 PM.

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Alline

1 years ago

I think the answer might be A) Adherent.

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Bronwyn

1 years ago

Yeah, it's about shift adherence, right?

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Marylou

1 years ago

That exam question seems tricky.

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