Genesys Exam GE0-806 Topic 4 Question 84 Discussion

Actual exam question for Genesys's GE0-806 exam

Question #: 84
Topic #: 4

Refer to the image shown: if an agent, hired 9 days ago, would like to submit a vacation request for 10 days starting from tomorrow. The Agent's only time-off rule configuration is shown in the image, will the agent be able to successfully submit the time-off request in WFM?

AYes

BNo, time-off balance is insufficient

CNo, the agent has not worked long enough yet

DIt depends on the number of paid hours in the agent s shifts

Show Suggested Answer

Suggested Answer: D

http://docs.genesys.com/Documentation/WM/latest/Admin/PrepWFM

by Novella at Apr 28, 2024, 08:34 AM

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Salome

24 days ago

I'm going with C. The agent hasn't been there long enough to be eligible for that much time off. Maybe they should try for a long weekend instead?

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Lewis

25 days ago

Haha, the agent must be feeling pretty confident to request a 10-day vacation after just 9 days on the job! I wonder if they're going on a world tour or something.

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Magnolia

27 days ago

I think the answer is B. The agent has only been there for 9 days, so their time-off balance is probably not enough for a 10-day vacation.

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Leatha

8 days ago

A) Yes

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2 months ago

I think the agent will be able to submit the request.

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