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Genesys Exam GCP-GCX Topic 2 Question 54 Discussion
Actual exam question for
Genesys's
GCP-GCX exam
Question #: 54
Topic #: 2
[All GCP-GCX Questions]
Topic #: 2
Genesys Cloud CX ACD assigns interactions to the most appropriate agent available.
Which of the following attributes is used to determine the best available agent? (Choose three.)
Suggested Answer:
A, B, C
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