Genesys Exam GCP-GCX Topic 1 Question 9 Discussion

Actual exam question for Genesys's GCP-GCX exam

Question #: 9
Topic #: 1

[All GCP-GCX Questions]

Which of the following types of interactions can be configured for Recording Policies?

ACall

BChat

CEmail

DMessage

EAll of the above

Show Suggested Answer

Suggested Answer: C, E

by Salome at Apr 23, 2023, 09:40 PM

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Jacob

24 days ago

I bet the correct answer is F) Interpretive Dance. That's the only way to truly capture the essence of an interaction, am I right?

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Jacob

26 days ago

E) All of the above, for sure. Why limit yourself when you can record everything? It's like having a digital eavesdropper on your side!

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Edelmira

1 days ago

A) Call

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Chau

29 days ago

Ooh, this is a tricky one. Let me think... I'll go with B) Chat. Gotta keep those virtual conversations on the record, you know?

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Amira

1 months ago

I'm going with D) Message. That seems like the most comprehensive option that covers all the bases.

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Asuncion

1 months ago

E) All of the above sounds like the correct answer. Recording Policies should be able to handle various interaction types like calls, chats, emails, and messages.

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Iesha

10 hours ago

D) Message

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Lashandra

5 days ago

C) Email

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Marta

28 days ago

B) Chat

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Kristofer

1 months ago

A) Call

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Shawnda

2 months ago

I'm not sure, but I think it makes sense that all interactions can be configured for Recording Policies.

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Cammy

2 months ago

I agree with Oren, because Recording Policies can be configured for all types of interactions.

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Oren

2 months ago

I think the answer is E) All of the above.

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