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Genesys Exam GCP-GCX Topic 1 Question 48 Discussion

Actual exam question for Genesys's GCP-GCX exam
Question #: 48
Topic #: 1
[All GCP-GCX Questions]

Select all the question types available while creating an Evaluation Form. (Choose three.)

Show Suggested Answer Hide Answer
Suggested Answer: C

The Agent Status view in Genesys Cloud CX is designed to show detailed information about an agent's status over time, including the amount of time spent in each status such as Available, Busy, Away, etc. This view provides insights into how agents are allocating their time, which can be crucial for understanding productivity, identifying bottlenecks, and making informed staffing decisions.


by Emerson at Mar 07, 2025, 07:37 AM

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Princess
24 days ago
A, B, and E - the holy trinity of exam questions. Now, where's the multiple-choice question asking about the best type of snack to bring to the office?
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Franchesca
25 days ago
Fill in the blank? Really? I mean, who doesn't love a good guessing game, but let's keep it professional, folks.
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Pamella
27 days ago
Wait, there's a 'Range' option? That's a new one to me. Guess I'll have to try that out in my next evaluation form!
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Catarina
28 days ago
Ooh, this is a tricky one! I'm going to go with A, B, and E. Variety is the spice of life, after all!
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Delfina
3 days ago
I would choose A, C, and D for more variety in the questions.
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Camellia
5 days ago
I agree, those are the question types available for Evaluation Forms.
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Lorrie
13 days ago
I think A, B, and E are the correct options.
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Stephanie
2 months ago
I agree with Linwood, those are the question types available for Evaluation Form.
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Linwood
2 months ago
I think Multiple Choice, Fill in the blank, and Multiple Response are the correct options.
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Ozell
2 months ago
A, C, E are the available question types.
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Cristal
2 months ago
Hmm, let's see... Multiple Choice, Yes/No, and Multiple Response seem like the obvious choices here. Gotta cover all the bases, right?
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Dulce
27 days ago
Multiple Response questions allow for more detailed feedback from respondents.
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Felix
30 days ago
Multiple Choice and Yes/No questions are great for getting quick responses.
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Willis
1 months ago
I think it's important to have a variety of question types to gather different types of feedback.
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Veta
2 months ago
I agree, those are the most common question types used in evaluation forms.
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