Genesys Exam GCP-GC-ADM Topic 5 Question 43 Discussion

Actual exam question for Genesys's GCP-GC-ADM exam

Question #: 43
Topic #: 5

ABC Corporation plans to purchase the Genesys Cloud Contact Center solution from Genesys to meet their requirement for unlimited multi-channel interaction routing. Which would be the right license level for them to purchase?

AGenesys Cloud 1

BGenesys Cloud 2

CGenesys Cloud 3

DCollaborate

ECommunicate

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Suggested Answer: A

by Beckie at Mar 09, 2024, 04:27 PM

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Murray

1 months ago

I'd have to agree with Rosendo and Orville. Genesys Cloud 3 is the clear winner here. Although, I hear the 'Collaborate' option comes with a free unicorn to handle all your customer interactions. Just sayin'.

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Orville

1 months ago

Genesys Cloud 3 is definitely the way to go! Unlimited multi-channel routing is a must-have for a modern contact center. Plus, who doesn't love a little 'cloud' in their life?

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Derrick

4 days ago

Collaborate and Communicate options might not offer the same level of features as Genesys Cloud 3.

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Melissa

13 days ago

I think Genesys Cloud 2 could also be a good choice for ABC Corporation.

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Rory

25 days ago

I agree, Genesys Cloud 3 is the best option for unlimited multi-channel routing.

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Sylvia

2 months ago

Hmm, I'm not too sure about this one. Genesys Cloud 3 does sound like the most comprehensive option, but I'd want to double-check the feature list to be sure it meets all of ABC's needs.

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Yoko

10 days ago

Let's do that before making a final decision.

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Kris

14 days ago

But we should definitely double-check the feature list to make sure it's the right fit.

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Lyda

27 days ago

I agree, it seems like the most comprehensive choice for their needs.

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Eve

1 months ago

I think Genesys Cloud 3 would be the best option for ABC Corporation.

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Rosendo

2 months ago

Based on the requirement for unlimited multi-channel interaction routing, I think the right license level would be Genesys Cloud 3. The other options seem to have more limited capabilities.

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